Provider Resources

Forms

Provider Contact Form (fax back)

TeamSTEPPS

TeamSTEPPS Resources
TeamSTEPPS Order Form

MRSA

MRSA FAQs

Fast Facts: Methicillin-resistant Staphylococcus aureus
This provides information on MRSA, including how it is transmitted, who can get it, how it is treated and how to prevent contracting and spreading the bacteria.

Advanced MRSA MDRO Module Training Overview (presentation):
This training, presented by Dawn Sievert of CDC, is an overview of the recently released MDRO/CDAD Module. It is intended as a more advanced session to the basic NHSN MDRO training available on the NHSN Web site.

MRSA Tool Kit- Developed by the North Carolina Center for Hospital Quality and Patient Safety
Making sense of MRSA- A recording of Dr. Don Goldmann regrading journal articles on MRSA, and which strategies yield best results
MRSA Change Package
Patient Safety Theme Overview
A campaign fact sheet for patients and their family members
MRSA patient and family information sheets in English
MRSA patient and family information sheets in Spanish
CDC Hand Hygiene Interactive Education
Multidrug-resistant Organism (MDRO) and Clostridium difficile-Associated Disease (CDAD) Module
Overview of MRSA Surveillance through the NHSN
MDRO Module protocol
MDRO Infection Event Form, LabID Event Form, MDRO Prevention Process & Outcome Measures Monthly Monitoring Form, and Completion Instructions

SBAR

S - Situation: What is happening at the present time?
B - Background: What are the circumstances leading up to this situation?
A - Assessment: What do I think the problem is?
R - Recommendation: What should we do to correct the problem?

To learn more about SBAR, check out these resources:

Streaming video of Dr. Michael Leonard synchronized with his lecture slides. You may pause or stop the presentation at any point and resume where you left off.
Audio interview with Kaiser Permanente Vice President of Safety Management Doug Bonacum in which he discusses communication in health care and describes how his experience in the Navy led to the development of SBAR.
SBAR Technique for Communication: A Situational Briefing Model - Kaiser Permanente of Colorado
SBAR Handoff Report Tool

Patient Safety

AHRQ: 10 Patient Safety Tips for Hospitals

Reassessment Results from the AHRQ Hospital Survey on Patient Safety (presentation)
This presentation discusses how to use re-measurement results from the AHRQ Patient Safety Hospital Survey. The discussion focuses on small rural hospitals, but has applicability to all types of facilities using the AHRQ SOPS surveys.

Earlier WebEx/Teleconference Material

GHA/GMCF Hospital TELNET Call

September 9, 2008

Topic: TIC0909: CMS: 9th SOW

Host: Rochelle Rodocker

CMS Hospitals Lists and Measures (pdf)

Agreements (pdf)

QIO 9th SOW (ppt)

NPR Interview with Dr. Don Berwick

August 26, 2008

Mortality Measures and their use in Hospital Compare

Hospital Outpatient Quality Data Reporting WebEx