Quality of Care Complaints

If you have a concern about the quality of care that you received when you were in a hospital or Skilled Nursing Facility or while you were under the care of a Home Health Agency or Hospice you may request a review.

You may request a review by contacting us in writing and informing us of the situation. It is important to include the following information:

• Your name
• How to contact you
• Patient's name
• Patient's Medicare number
• Date of service
• Name of the facility
• Physician's name
• Summary of your complaint

Mail to:

Attention: Beneficiary Complaints
Georgia Medical Care Foundation
1455 Lincoln Parkway, Suite 800
Atlanta, GA 30346